Payment and Refund Policy

This Payment and Refund Policy establishes the rules governing payments, refunds, credits, and financial obligations owed to the Oklahoma City Metropolitan Association of REALTORS® (OKCMAR) and MLSOK.

This Policy applies to all payments made to OKCMAR and MLSOK, including but not limited to:

• Membership dues and assessments
• Application and reinstatement fees
• Transfer fees
• Event, education, and program registration fees
• Fines, fees, and other financial obligations owed to OKCMAR and MLSOK
• Forewarn service fees

All members and applicants are responsible for understanding and complying with this Policy as a condition of membership or participation.

Membership dues are payable annually in advance and are due according to the schedule established by the OKCMAR Board of Directors. Dues for new members are calculated from the date of application and grant provisional membership, as provided in the OKCMAR Bylaws.

It is the subscriber’s responsibility to remit payment to OKCMAR and MLSOK by the due date, regardless of whether an e-bill is received. Access for unpaid subscriptions will be suspended, and a late fee will be assessed per service. Reinstated subscribers are not eligible for proration or waiver of subscription fees.

Credit card payments must be made online through the Member Portal. Check payments must be submitted through the Member Portal using the TeleCheck feature.

Nonpayment of Dues and Financial Obligations

Failure to pay dues, fees, fines, or other financial obligations within the timeframes established by the OKCMAR and MLSOK Bylaws may result in suspension or termination of membership.

Membership terminated for nonpayment may be billed to the broker responsible for the licensee and may only be reinstated upon:

• Full payment of all outstanding balances, and
• Compliance with new membership application procedures

Application and setup fees are non-refundable.
Transfer fees are non-refundable once processed.

Cancellations and Refunds

Refunds for education courses, events, or programs may be granted only if cancellation is received by OKCMAR and MLSOK within the timeframe published for the specific event or program.

No refunds will be issued for no-shows or late cancellations unless expressly approved by OKCMAR and MLSOK staff under extenuating circumstances.

OKCMAR and MLSOK reserve the right to retain an administrative fee, not to exceed actual costs incurred, from any approved refund.

All refund determinations are made in accordance with Board-approved policies and fiscal controls.

Refund Limitations

Membership dues, assessments, and related fees are non-refundable once paid, including but not limited to cases of resignation, suspension, termination, or changes in membership status, except where required by law or expressly authorized by the OKCMAR and MLSOK Boards of Directors.

No refunds or credits will be issued for dues, fees, or other payments when membership privileges are suspended or terminated due to noncompliance with governing documents.

Payment Methods and Processing

OKCMAR and MLSOK may accept multiple forms of payment, including electronic payments and credit/debit cards. All payments are processed in accordance with established fiscal policies and internal accounting controls.

Returned, rejected, or disputed payments (including chargebacks) may result in additional fees, suspension of services, or revocation of membership privileges.

Amendments and Review

This Policy may be amended by the OKCMAR and MLSOK Boards of Directors at any time. All members are bound by the most current version of this Policy.

Effective Date: May 1, 2026