Oklahoma City Metropolitan Association of REALTORS®
Current employment opportunities:
Current employment opportunities:
Please check back later for more opportunities
Customer Service Representative - Membership Department
- Assist new members in joining the association and ensure a smooth onboarding process.
- Coordinate attendance for new member orientations and the REALTOR® Code of Ethics.
- Explain association policies related to website access and lockbox procedures.
- Maintain an accurate member database by promptly recording all additions, changes, and deletions.
- Provide support for general membership functions and inquiries.
- Prior experience in customer service or administrative roles is preferred.
- Excellent written and verbal communication skills.
- Strong customer service orientation and a passion for helping others.
- Proficient in all Microsoft Office applications.
- Ability to multitask, solve problems, and work proactively in a fast-paced environment.
Receptionist
Job Summary:
The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization.
Duties/Responsibilities:
- Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
- Answers, screens, and directs phone calls to staff and takes messages.
- Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
- Performs administrative and clerical support tasks.
- Performs basic filing and recordkeeping.
- Performs other duties as assigned.
Required Skills/Abilities:
- Excellent verbal communication skills.
- Excellent interpersonal and customer service skills.
- Basic understanding of administrative and clerical procedures and systems.
- Proficient with Microsoft Office Suite or related software.
Please email cover letter and resume to hr@okcmar.org
MLS Technician
Job Summary:
We are seeking to hire an experienced individual to provide technical support via telephone or online to our MLS subscribers. They will also work closely with the team in troubleshooting and resolving member and system issues and answering questions regarding our industry-specific needs.
Duties/Responsibilities:
- Monitors and responds quickly and effectively to requests received through the MLS helpdesk; resolves problems to the end user’s satisfaction.
- Utilizes and maintains the helpdesk tracking software; reports issues to service desk for escalation.
- Assists with onboarding of new MLS users.
- Possesses full knowledge of the MLS Rules and Regulations, lock box rules and regulations, and policies and procedures.
- Maintains partnership with MLS vendor support system.
- Troubleshoots MLS problems and communicates with MLS Team and CTO to ensure members’ needs are met.
- Audits MLS data against MLS Rules and Regulations.
- Provides MLS technical and phone support for all MLS search products.
- Identifies and successfully resolves MLS listing problems.
- Ensures membership is informed of any changes to the MLS in coordination with the communications staff.
- Ensures MLS Team and CTO are informed of any problem with the system or membership.
- All other duties as assigned by the CTO.
Required Skills/Abilities:
- Minimum 1 year of relevant technical experience.
- Analytical and problem-solving abilities, with keen attention to detail.
- Experience using Windows PCs, Office 365, VOIP phone systems and other specialized software.
- Some experience with Real Estate is a plus.
Please email cover letter and resume to hr@okcmar.org